ph768 Privacy Policy

1 Introduction

ph768 takes the privacy of its Filipino players seriously. Whether you're logging in from Makati, placing a bet from Cebu, or checking your balance from Davao, the personal data you share with ph768 is handled with the same level of care — in strict accordance with the Data Privacy Act of 2012 and the oversight of the National Privacy Commission of the Philippines.

This Policy applies to all personal information collected through your use of ph768, including information submitted during account registration, KYC verification, financial transactions, customer support interactions, and general platform usage. It applies to all players regardless of their location, including overseas Filipino workers (OFWs) accessing ph768 from abroad.

2 Data Controller

ph768 is the data controller responsible for the personal information collected through ph768.org. As data controller, ph768 determines the purposes and means of processing your personal data and is accountable to you and to the National Privacy Commission for how your data is handled.

ph768's designated Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and the Data Privacy Act. You may contact the DPO for privacy-related concerns using the contact details set out in Section 13 of this Policy.

3 Data We Collect

ph768 collects the following categories of personal information from players:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (PhilSys ID, UMID, driver's licence, passport, or equivalent Philippine ID).
• Contact Data: Philippine mobile number (with +63 country code), email address, and residential address.
• Financial Data: GCash mobile wallet number, PayMaya (Maya) account details, bank account details (BPI, BDO, Metrobank), transaction amounts, and transaction history. ph768 does not store full payment card numbers.
• Account Data: Username, encrypted password, account registration date, login history, device identifiers, and IP addresses associated with ph768 Login sessions.
• Gaming Data: Game play history, bet amounts, win/loss records, session duration, responsible gaming tool settings (deposit limits, self-exclusion status), and bonus usage records.
• Technical Data: Browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on ph768.org.
• Communications Data: Records of customer support interactions via live chat or email, including transcripts retained for quality assurance and dispute resolution purposes.
• KYC Documentation: Copies of government-issued identity documents and proof of address submitted to satisfy PAGCOR Know Your Customer and anti-money laundering requirements.

ph768 does not collect sensitive personal information beyond what is strictly necessary for identity verification and compliance with Philippine gaming and financial regulations. ph768 does not collect biometric data, religious affiliation, political views, or health information unless legally required to do so.

4 How We Use Your Data

ph768 processes personal information for the following purposes:

• Account Management: Creating and maintaining your ph768 account, processing ph768 Login authentication, managing account security, and communicating account-related updates.
• Payment Processing: Facilitating deposits via GCash, PayMaya, BPI, BDO, and Metrobank, processing withdrawals to your registered payment method, and maintaining financial transaction records as required by law.
• Regulatory Compliance: Fulfilling PAGCOR licensing obligations, performing KYC and identity verification, complying with Republic Act No. 9160 (Anti-Money Laundering Act), and reporting to relevant Philippine regulatory authorities as required.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators, administering self-exclusion and deposit limit requests, and complying with PAGCOR responsible gaming requirements.
• Platform Improvement: Analysing technical data and gaming behaviour in aggregate to improve platform performance, game selection, and user experience for Filipino players.
• Fraud Prevention & Security: Detecting and preventing fraudulent account activity, multi-accounting, collusion, money laundering, and other prohibited activities.
• Customer Support: Responding to enquiries, resolving disputes, and maintaining records of support interactions for quality assurance purposes.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications. You may withdraw this consent at any time.

5 Legal Basis for Processing

ph768 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform the contract between you and ph768 — specifically, operating your gaming account, processing deposits and withdrawals, and providing access to games.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act, and NPC data privacy requirements.
• Legitimate Interests: Processing for fraud detection, platform security, and improving platform performance, where such interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and optional data analytics, where you have provided explicit, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Sharing Your Data

ph768 does not sell, rent, or trade your personal information to third parties. ph768 may share your data in the following limited circumstances:

• Payment Service Providers: GCash (GXI), PayMaya (Maya), BPI, BDO, and Metrobank receive transaction data necessary to process deposits and withdrawals. Each provider's own privacy policy governs their handling of your data.
• PAGCOR and Regulatory Authorities: ph768 is required to share player data with PAGCOR and other Philippine government authorities in response to lawful regulatory requests, compliance audits, or investigations.
• Anti-Money Laundering Council (AMLC): ph768 is subject to mandatory reporting obligations under Republic Act No. 9160. Suspicious transaction reports and covered transaction reports may be filed with the AMLC as required by law.
• Technology Service Providers: ph768 uses carefully vetted third-party service providers for hosting, security, and platform operations. These providers process data on ph768's behalf under strict data processing agreements that require compliance with the DPA.
• Legal Proceedings: ph768 may disclose personal data where required by a valid court order, subpoena, or other legal process issued by a Philippine court or competent authority.

7 Data Retention

ph768 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law:

• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure, as required under the Anti-Money Laundering Act and PAGCOR regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming Activity Records: Retained for a minimum of three (3) years from the date of activity.
• Customer Support Records: Retained for two (2) years from the date of the interaction, or longer if the interaction relates to an unresolved dispute.
• Self-Exclusion Records: Retained for the duration of the self-exclusion period plus five (5) years following its expiry, to prevent circumvention of the exclusion.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.

8 Cookies & Tracking Technologies

ph768.org uses cookies and similar tracking technologies to enhance platform functionality, maintain session state following ph768 Login, and analyse aggregate usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function — including session authentication, login state persistence, and security tokens. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your language preferences, responsible gaming settings, and customisation choices across sessions.
• Analytics Cookies: Collect anonymised, aggregate data about how players navigate ph768.org — which game categories are most visited, where players encounter issues. This data is used to improve the platform.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the ph768 platform, including the ph768 Login function.

9 Security Measures

ph768 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and ph768 servers, including during ph768 Login.
• Encryption of sensitive data at rest, including passwords (stored as salted cryptographic hashes — never in plain text) and financial account identifiers.
• Multi-factor authentication options for the ph768 Login process, including SMS OTP to your registered Philippine mobile number.
• Regular security assessments and penetration testing of the ph768 platform infrastructure.
• Access controls limiting ph768 staff access to personal data to those with a verified operational need.
• Automatic session timeout for inactive ph768 Login sessions to prevent unauthorised access on shared or unattended devices.

While ph768 employs industry-standard security measures, no online platform can guarantee absolute security. In the event of a personal data breach affecting your rights and freedoms, ph768 will notify affected players and the National Privacy Commission in accordance with the Data Privacy Act's breach notification requirements.

10 Your Rights Under the Data Privacy Act

Under Republic Act No. 10173 (Data Privacy Act of 2012), Filipino players have the following rights with respect to their personal data held by ph768:

• Right to be Informed: The right to know how your personal data is collected, processed, and used — as described in this Policy.
• Right of Access: The right to request a copy of the personal data ph768 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to ph768's legal retention obligations under PAGCOR regulations and the Anti-Money Laundering Act.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes. You may withdraw consent for marketing communications at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph768 has violated your data privacy rights.

To exercise any of these rights, contact ph768's Data Protection Officer using the details in Section 13. ph768 will respond to rights requests within 15 Philippine business days of receipt, in accordance with NPC requirements.

11 Children & Minors

ph768 does not knowingly collect personal data from any person under 21 years of age. The ph768 platform is strictly restricted to players aged 21 and above in accordance with Philippine gaming law and PAGCOR regulations.

If ph768 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be terminated. Parents or guardians who believe their child has accessed ph768 should contact ph768 support immediately for prompt account closure and data deletion.

12 Changes to This Privacy Policy

ph768 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the ph768 platform, or applicable Philippine law. Where changes are material, ph768 will provide advance notice to registered players via the email address on file or via a platform notification prior to the effective date of the revised Policy.

The effective date of the most current version of this Policy is displayed at the top of this page. Your continued use of ph768 after the effective date of a revised Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the platform and may request account closure by contacting ph768 support.

13 Contact Us

For any privacy-related enquiries, rights requests, or data protection complaints, please contact ph768's Data Protection Officer through the following channels:

• Email (Privacy): [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via your ph768 account dashboard after completing ph768 Login
• Operating Jurisdiction: Republic of the Philippines

If you are not satisfied with ph768's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph (external government resource — not affiliated with ph768).